Ontario’s $2 billion Smart Meter Rip-Off!

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Ontario’s $2 billion smart meter auditor general

Ontario’s $2 billion smart meter program for hydro utilities has delivered few benefits for double the original cost, says Ontario’s Auditor-General Bonnie Lysyk.

Ontario’s $2 billion smart meter program for hydro utilities has delivered few benefits for the hefty cost, says Ontario’s Auditor-General Bonnie Lysyk.

In fact, one in six of the 4.8 million meters have not yet transmitted any readings, she found.

And Lysyk took the occasion of her probe of the smart meter program to take a swipe at energy bureaucrats for plunging into the system without proper planning, and making it impossible for consumers to understands their rising hydro bills.

Lysyk took a special jab at Hydro One, which she said incurred about 50 per cent of the cost of the smart meter program — but installed only 25 per cent of the meters. Hydro One is the local distributor in charge of smart meters in Brampton and in much of rural Ontario.

Smart meters allow utilities to charge different prices at different times of day, a function that’s supposed to encourage conservation, especially at peak times when the system is under stress.

But Lysyk said the pricing system has had only “a modest impact on reducing peak demand” among householders and “no impact at all on energy conservation.”

Among her findings:

  • Smart meters were supposed to cost $1 billion. In fact, the total cost will be double that amount at $2 billion.
  • The Ontario energy ministry grossly over-estimated the benefits of the smart meter program. It figured the benefit would be $600 million over 15 years. But it forgot to include a yearly inflationary increase of $50 million. That reduces the net benefit of the huge project to $88 million over 15 years – $512 million less than original net benefit estimate.
  • The cost of smart meters varied wildly among Ontario’s 73 local utilities, which paid from a low of $88 per meter to a high of $544.
  • Lysyk said that neither the energy ministry nor the Ontario Energy Board — which is supposed to protect ratepayers — completed any cost-benefit analysis or business case prior to making the decision to mandate the installation of smart meters. In contrast, other jurisdictions, includ­ing British Columbia, Germany, Britain and Australia, all assessed the cost-effectiveness and feasibility of their smart-metering pro­grams before proceeding.
  • The difference between the On-Peak and Off- Peak rates has not been significant enough to encourage a change in consumption patterns. When Tiime-Of-Use rates were introduced in 2006, the On-Peak rate was three times higher than Off-Peak; by the time of Lysyk’s audit, that dif­ferential had fallen to 1.8 times.
  • Under Smart Metering, a $249-million prov­incial data centre run by IBM was established to collect, analyze and store electricity consumption data. However, most local distribution companies used their own systems to process smart-meter data. The costs of this duplication—one system at the provincial level and another locally—are passed on to ratepayers.

“Given the large scale of smart metering and the high risk associated with new technology, the smart meter program implementation should have warranted strong governance and oversight,” Lysyk wrote.

The Ontario Liberal government failed to provide this oversight and all Ontarians are paying for it on their hydro bills!

145 thoughts on “Ontario’s $2 billion Smart Meter Rip-Off!

    1. Anonymous

      When I declined a smart meter being installed on my house, the letters being sent to me were abusive to the point that if I was not home one more time to sign the work order, hydro would shut off the main and put a lock on it until someone could be dispatched at my expense. Damn bitches!

      Reply
      1. Diana Schmidt

        I wasn’t living in Ontario the time the smart meters were installed. However, I find that when I am on vacation and all the items are unplugged that can be and my gas water heater is on vacation mode. my bill is more than when I am home. I unplug washer,dryer, stove microwave, coffee pot, alarm clocks etc….

        Oh and here is something interesting to know. Check your smart meter! If its not CSA approved there is a problem. A tradesman stated to me the other day that they CAN NOT install anything if its not CSA approved so what makes Hydro One think they can?????

        Reply
        1. Dave

          I’m not sure if electrical meters are in the same category, but I believe that CSA approval is for “consumer’ items, which the electrical meter is not. We had a similar situation here in BC with water meters. Plumbing items used in the house must be CSA approved, but water meters do not. Could be the same kind of situation. Some tradesmen do know much about this so I wouldn’t necessarily rely on their knowledge of the situation. Basically, I believe utilities can use whatever metering equipment they need to. They DO have other certifications – possibly UL or ANSI or something like that.

          Reply
          1. Joanne

            Hum ?? Did you know that if our Smart Meter causes a fire, it is OUR insurance company that is responsible because the Smart Meter is not considered to be property of the utility company ?

    2. kelly

      hi. my hydro bill has a high high cost of delivering charge then my regular hydro. delivery charges are about 70.00 a month and my hydro use is about 40.00 dollars for a 1 bedroom apt. yet other 1 bedroom apt are less deliver charge n hydro use is higher then delivery. i live in a apt, i thought delivery charge was suppose to go to landlord, but apparently we are getting charged outrages prices. please answer me with reason why deliver charge to my apt is very high.

      Reply
      1. Bill

        The delivery charge is the cost for the hydro utility to maintain the hydro system that feeds your hydro meter it includes a rental charge you pay for the hydro meter.

        The delivery charge is set by the utility in your city and is monitored by the energy board of Ontario.

        Your delivery charge must be the same as your neighbours.

        Hydro one has the highest delivery charge for customers in Ontario.

        If your delivery charge is higher the. Other people in your building call the hydro utility. They will owe you money.

        Reply
          1. Anonymous

            That’s a great way to take advantage of hard working people…my bill is average 1200.00 per month ( apartment in my house) 600.00 to deliver 600.00 of hydro now that’s a con operations

    3. Dave Metzger

      You charge us Triple for electricity than Quebec pays. You Doubled your budget for something that is not in use 99% of the time. Oh yes we all need Hydro and are the 1st to complain when it goes out. Here’s my story I went to bring my car in for check up and while they were doing the check up I went to the restaurant to have breakfast and there we 12 Hydro employees in there. This is at 9:15 am and I finish my breakfast and go back to the dealership at 10:45 I head home some 50 kilometers away as I get closer to home, within 6 kilometers there are the same bloody Hydro workers going into another restaurant for lunch. What, we are paying for them not to work but just eat, which we are probably picking up the tab also. Hydro needs a Boss with Balls and to streamline the operation and cut out all these extra expenses. Tired of the BULLSHIT.

      Reply
      1. Ferne McElhinney

        We certainly are paying for hydro workers meals from October until April. I worked in a restaurant for 10years and there were as many as 12 workers 5 days a week for 6 months a year. They NEVER left me a tip and they all ate big meals at lunch time.

        Reply
          1. Barry

            hydro workers may legally need a break but where I live their shift starts at 7am and by 8:30 the local Tim Hortons are full of hydro workers sitting on their asses and then take lunch which is paid for by us between October and may.. Everyone that hits a timmies for more than 10 minutes should be fired…

        1. Anonymous

          pack a lunch you useless toolbag…. with all that education and still dumber than shit… No wonder we have outages when we have people like you taking care of our electricity

          Reply
        2. Anonymous

          Bring a lunch. I work 12hr shift work. And I don’t have time to take every break. Does it ever feel like your just stealing my hard earned money?

          Reply
        3. Anonymous

          Do you want to be out at two in the morning in a shitty snow storm putting the power back on . Not your business what someone does at work hydro workers don’t have the most luxurious job on the planet no matter what people think

          Reply
      2. A concerned individual

        But what you don’t see are the days were they work 16 hours straight without a break to make sure you can keep your computer on to post stupid comments!

        Reply
        1. Anonymous

          Sorry but out of those 16 hours you state, how many are hours with their feet up on the dash while the other worker in passenger side sleeps? All I can say now is too bad I didn’ t take pictures of them doing this.

          Reply
      3. Anonymous

        I witnessed the same thing happening in Verona Ontario. They would all gather at the fuel stop and be all gathering for their morning socializing. Standing around, drinking their coffee and chatting up a storm. I would be driving by on the way back 2 hours later and the same trucks are again there. I have witnessed the big white line trucks backed into a private laneway up on Westport Road in Verona, truck shut off and the driver outside the truck with coffee cup in hand. I honked my horn to let him know I saw him. What was he doing hiding on a privare roadway with no trees in sight. He was part of the tree cutting crew. At the same time another line truck only 2 minutes away was way in off the road on a cottage road shut down. The driver was reading a newspaper while the passenger had their feet up on the dash, head back and apparently snoring. I saw these drivers doing this quite often as I’m a school bus driver on the same roads. This last line truck was not completely off the laneway road which I had to drive down to drop my children off. Being a one car lane and the truck not off the road enough, I had to drive partially on the field grass to get around him. The look the truck gave me was to say, he called the spot first and was not going to move.
        I had posted this same letter to Andrea Horwath in government. Why are we as citizens paying these characters just to knock off early, pulling over their truck and have a socializing shift instead of them heading back to their truck base? These workers are doing this, collecting double time, time and half on actual hours not worked. Where are their site inspectors making sure they are working? Is this why we need as citizens are paying the delivery charge to pay these abusers of the system?

        Reply
    4. Anonymous

      I didn’t see the conservatives fixing the problem. I think it’s funny how the conservatives blame the liberals and liberals blame the conservatives but neither party fixes the others mistake when they are elected. Lol

      Reply
        1. Jon

          Solar is no maintenance while wind is minimal… Not sure where you get your information from. I work in solar and wind power generation.

          Reply
          1. Jim

            You better do some research on solar and wind turbines. They provide very little power when it’s needed and they are a prime reason that we pay so much for electricity. Without nuclear and gas generated plants we would be freezing in the dark!

          2. Bill

            You are a moron. The cost of producing “GREEN POWER” is 10 to 15 times the cost of atomic generation and your one of the reasons

      1. Anonamous

        That’s Bullsh$t. Put a Industrial size windturbine in your backyard, and see how long you will like it. People need to do their research before posting stupid comments. The Liberal Government in Ontario will bankrupt us. High Hydro Rates….lost all large manufacturing jobs!!!!!!!. Wind Turbines cost millions of $$$$$ and produce 2% power…how long will that take to pay these off??????? Do you think our rates are going to go down???? Dah!

        Reply
    5. Susan

      Really? It took the auditor general how long to investigate what we already knew…and at what cost to the taxpayer did the investigation, either way, we got screwed twice over this deal, so my question is WHAT ARE YOU GOING TO DO ABOUT IT? I can tell you…….NOTHING!

      Reply
    6. bonnie devine

      We realize that we are all overcharged but is anything going to done to correct this. People won’t be able to keep their homes because they can’t afford the high hydro rates. Why isn’t something being done?

      Reply
      1. Gary

        Because someone is getting their pockets lined to allow Hydro one to continue to rip us off!
        Why is media not reporting on it constantly how we are getting ripped off???
        How do they get away with charging us for delivery,debt retirement or HST ?
        Why are the people of Ontario not screaming to their mpp to have something done about this BS?
        Electricity is a necessity not something that should be profited from.

        Reply
    7. Leif Harmsen

      The underlying problem is the distorted electoral system. In as much as votes do not translate directly into seats, money is always happy to fill that power vacuum. Until we achieve PR (any voting system in which every vote counts), your vote and with it your opinion most often counts for nothing or at least, not as much as the influence of money. Government represents money first, voters only second . With a democratic voting system we would reverse that. Visit fairvote.ca for the straight dope.

      Reply
  1. Richard

    In Ontario we have an abundance of Hydro energy sources. Meanwhile the bills to the common working man and woman I’ve been increasing faster than a person can keep up. I am a single man that lives alone and can service everything, yet my idol bill is more than $200 a month! How does a family survive? This is outrageous. Just another example of the power companies greed gouging the middle class. Shameful.

    Reply
  2. k

    I have been paying hydro for more then 20 years. This is disgusting, smart meters be damed I got a hydro bill two weeks after buying our house with an estimation for the whole month. 105% of my hydro bill is water, and the rest is delivery and storage fees with hydro used at $48.12 my bill is over $300 Wtf. I’m getting very sick of the hydro company and there way over priced bills. Here’s the catch they have you over a barrel and they know it.
    I once in an area where hydro would go out for many days sometimes up to 3 weeks at time. Guess what we didn’t die or freeze or starve. We adapted and we were better off and happier!!!!

    Reply
    1. Diana Wilderness

      I have the same problem with my hydro I use 20-30 bucks work and pay delivery charge of around high 40’s…. I am down to the bare minimum in my house Just me home with my 4 legged child!!!! I turn off everything I unplug everything when not in use except my PC… I am in the dark like a mushroom… Anyone know how I can have them remove my so called “Smart Meter” Unless they are CSA approved they do not work right and have caused fires in some homes

      Reply
  3. Eugene Arsenault

    I did not believe in this “Smart Meters” program right from the get go, it was just another way to get gouged..
    It is a failed system and we the people of Ontario need to demand these “Smart Meters” removed from our houses as well as business, and abolish this whole idea that was forced upon us.. Also give us compensation do to this failure!!!

    Reply
    1. Philip

      Compensation will only rise the cost even further. Where do you think the compensation comes from? The rate payer.

      Reply
      1. Anonymous

        Certainly from our pockets of the workers not doing their job burning time sitting in their trucks because they finished early and too early to go back to truck base.

        Reply
  4. D.

    I have to agree…..this smart meter thing was put into place for the purpose of ripping us off!!! My home runs nothing all day other than the necessities, fridge, stove, etc.. My bill is nothing under $300. / monthly. Yet, in the summer when I ran pool pump and fans throughout all day, my bill was just over $100. / month???? And I say “W-T-F”

    Reply
    1. Ray

      I agree mine is the same! I’m at work all day all summer long my bill is over 350, now I’m home alone all day with everything on and it’s cheaper? Wtf?????

      Reply
    1. Tired

      Haha I didn’t say it outright in my post, but that’s basically it. Ontario’s supposed intellectual southern elite are far from that. Their a bunch of ignorant idiots. Ya I said it. Keep voting these crooked self proclaimed liberals in who do nothing but contradict the point of liberal.

      Reply
        1. Leif Harmsen

          Check out fairvote.ca what maters is HOW we elect (what should be) our governments. The voting system is undemocratic, so the governments and with them the electrical system have precious little incentive to be accountable to voters. We could change that by achieving proportional representation (PR)

          Reply
    2. maggie

      Sad but true the ones that voted them in sold us down the river,coverups,and garbage,what is it going to take for people to realize this

      Reply
  5. Gord Hansen

    We upgraded our home in 1989. Hydro convinced us to put in electric heat. OK at the time but, as senior citizens, we are now being ripped off. We now also have a propane heating stove in our lower level yet, in February of 2014, our Hydro bill for one month was $895.00 !!!

    Reply
    1. Anonymous

      Here in our house in Dorion Ontario we had a bill that was 1200 dollars electric heat in an r2000 house with all appliances energy efficient and in the summer still paying 300 dollars per month

      Reply
    2. Anonymous

      I here you. I live by myself. ..self employed and really hardly home…lots of hours tp put in just to pay my hydrp bill 870 feb 2014….can jardly wait to see this years feb bill Marathon ontario

      Reply
  6. Les Brindley

    Every time the Government gets involved in a new major project the costs involved are always 5 – 10 times the original estimate. In the real private world all these smucks responsible would be turfed faster than you could say ” Bob’s your uncle”. I want my meter taken out and re-connect my old meter…..tired of being screwed over and over again.

    Reply
  7. Shawn Holroyd

    My wife and I have studied this in our own house doing laundry and such at off peak times for a month and then at peak times for a month and have found no difference in our bill except that it is substantially higher since the smart meter was installed. Conclusion: it’s just a money grab from a system that is paying the Americans to take our surplus energy. There is the WTF right there how can our own government allow it’s citizens to be repeatedly raped by hydro companies that are paying another country to take the same product?

    Reply
    1. Toni

      Same here, but I actually noticed my bill was cheaper when I used on peak times. It’s bull! We KNOW we are being ripped off and feel powerless to change it.

      Reply
    2. Dean

      The time is to sell our excess hydro and give us poor average rate payers a decrease in these fees. Fire the over paid ceo’s and the thousands of managers. get real people in there to run it like a company should be. Just because the government runs it, doesn’t mean it’s a cash cow and can be abused. The government works for us (the citizens) and if they are not to be held accountable , something is very wrong. There is no reason we should be working poor. Living pay check to pay check. Get with the program people. Stand up and let your voices be heard. If you are not part of the solution, then you are part of the problem.

      Reply
  8. Jo-Anne Bates

    Previously, because of my job, I was away from home for a total of 235 days for 2013. For the past year I have been home 24/7/365. The only change in my bill to speak of was the increase imposed by hydro. I live alone and nothing was running, other than the usual things that you have to have plugged in, no lights, heat/ac turned down, so the fan was not coming on and using hydro. Now there’s lights, TV, computer, stove used all the time, heat/ac, whats wrong with this picture? I’m sick of paying more than any other province for hydro, when this province produces more than the demand and we get to pay for the excess also because hydro sells it elsewhere for less than it costs to produce. There needs to be some serious house cleaning done and all those big bonus’s to the big dogs need to be stopped until they earn them.

    Reply
  9. Mike

    Tell them you want the smart meter taken out. They will tell you there is an extra charge now to read the meter. You have a contract with them to supply power. There was never anything in the contract about reading the meter charge. Pay the bill but not the extra charge. Also why are we paying 3 times as much or power as our next door neighbor Quebec??

    Reply
  10. wilbert sweet

    EACH YEAR EVERY THING RAISES IN PRICE ..BUT WE SENIORS DO NOT GET NEAR THE RAISES TO KEEP UP AFRAID WE WILL BE FORCED OUT OF OUR HOMES THAT WE WORKED HARD AND PAID FOR PAID FOR OUR BENIFITS AND HAVE TO SRAPE BUY TO KEEP OUR HEADS A BOVE WATER ,,THANKS TO OUR GOVERNMENT

    Reply
  11. Charles Tossell

    That’s 2B$ Ontario could of had to improve ODSP, to improve transit in many cities, to improve homelessness, to all sorts of better spending, its like UGH !!!

    Reply
  12. Ted Carr

    Just one more blunder this provincial Government can add to the many. I am speaking from a landlord’s perspective of 27 years, never having a problem with renting my units. They are very clean, quiet and I spend a lot of time on the out door making it pleasing for those passing by as well as neighbors in the area as well as the quiet enjoyment of the tenants. This property is my retirement income plan and I have made no money over the last two years, I blame the excessive hydro cost to blame here!

    My point here is that with the minimal rental increases it is hardly worth the while going through the process of a 1% increase annually in rent and now if the hydro (baseboard heating)(10% increases /year) is on top of the rent, many tenants don’t even want to look at the rental units. I speak of one tenant more than 6 years ago was in this unit with base board heating for almost 5 years, she was relocated to Ottawa for work this her reason for leaving, a nice clean independent unit, having difficulty renting now.

    Now landlords are confronted with absorbing this hydro cost either through lowering the rents the cost of some of the hydro just to fill units. or pay the hydro(10%/year increase) of the unit thereby leaving the use at will for the tenant. I keep making improvement to this older property. People have cut back on consumption of hydro and now I have had pipes freezing when temperatures get below 20 celcius.

    The income does not warrant this a good investment as history has proven over the last 50 year shows. Due to the increase of not just hydro the largest of increase, but water(10%/ year), (Walkerton water blunder of the Liberal Government) and natural gas for some heating. One might say put in gas heat in all the units, the landlord again confronted with the capital cost, then natural gas per cubic meter has more than double over the last year and a half.

    People are facing challenging times, working many part time jobs to make ends meet, non union employee’s are lucky enough to have a job, People on different kinds of assistance can no longer meet obligations just to live. The average tax payer has seen multiple billions dollar screw ups from a Provincial Government blind to what is really happening at the ground level in this province!

    I have no idea how this provincial government has won a majority government other that the the union support associated with continued blindness of living in the realities of today.

    I invite anyone to call me to discuss this matter further.

    Ted Carr 613-345-1226

    Reply
  13. Kim Tilley

    I too, wish to complain about how the charges for the smart meters are rising more and more. When we moved into our newly built home in August of 2013 the smart meter was installed but our bills for Hydro never arrived. So after two months we were really worried and called them. They explained that they couldn’t send out a bill as the smart meter was not sending signals to Hydro One and it was a problem all across the Province. They explained that a repair would be completed but that there were thousands of people ahead of us on the list for repair calls. Yes, they said THOUSANDS! After many more calls and multiple emails to Hydro One and even to the Ombudsman regarding our account, we finally received our first bill…in May…of 2014!!! Needless to say they are now gouging us to pay not just our monthly billing but extra payments to pay off the months that they never billed us for because of the smart meter fiasco. We’re stuck…hook, line and sinker and now to read this….it’s crap!

    Reply
  14. Chris

    Tell me about it. The rise in the hydro costs with these damn meters have put us in the poor house. $1500.00 hydro bills every two months for an 1100 square foot bungalow. Go figure. They found another way to rape us of our over taxed earnings. Between taxes, delivery fees and taxes along with sub standard employment wages who the hell can afford to live here in ontario? It’s time for the government to do something so a lot of ontario residents can survive damn it!

    Reply
  15. Anonymous

    This needs to be privatised. Stop the payouts and the highest rates in Canada. It makes me sick that these guys get away with this. Government change is in order and start making these guys pay for there scams.

    Reply
  16. Anonymous

    The price seems to get higher and higher even if we use the woodstove and turn off appliances not needed by unplugging things but what’s the use we are only being dragged down and hydro doesn’t seem to care who gets hurt it has been really stressful. Now I just wished people would quit luring everyone in then blows them away. I feel that this wasn’t a good idea in the first place but who would listen the top do what they want without consideration of the lower income people no matter their creed

    Reply
  17. anonymous

    Not to mention the health implications these meters have….. And the spy technology they are equipped with… All these appliances with smart technology have the capacity to spy on you too! All our privacy is being invaded without our awareness!

    Reply
  18. ken harvey

    the people of Ontario voted the liberals in again,,after Dalton the thief ,,,we get stuck with win???lose?? the people voted them in so shut up and bend over so they can screw you even more,,,enjoy the next 3 years

    Reply
    1. Anonymous

      Let’s get one thing straight here. The people of Ontario did not vote the fiberal,government back in. The GTA did. For some reason in this poor excuse of a province, the provincial border stops at the Toronto city limits. The rest of the entire province, which I might add is huge voted for other parties. But unfortunately the rest of the provinces opinion means nothing. As for the ridiculous hydro rates,all fingers need to be pointed directly to the liberal party. And further more it’s high time miss Wynn was fired. Now the want to add another deduction from our already small incomes to force us to save for retirement. Did they ever stop to think the reason no one is saving for retirement is because we just don’t have the money left to do so. Hydro rates are just 1 of the many changes needed in Ontario.

      Reply
  19. R E Ziegler

    I agree, remove the meters, Better still remove the sleezy government that make us use them (FOR OUR OWN GOOD ). and then dismantle Hydro one and its rich fat cat C E O ,s. Bury them all and free Ontario.

    Reply
  20. Brian Beemer

    yes there definitely is something wrong 4 yrs ago my hydro was climbing from $150/mo. I started taking action. I did away with my hot tub, I removed my dust to dawn rental unit and I installed an out door wood furnace which heats my house including my hot water. My hydro still jumped to $230/ month. That may not seem a lot to some but I am working my ass off to do this. Makes a person want to give up.

    Reply
  21. Tired

    Perfect example of why the liberals won’t see majority government for decades to come. That’s all I have to really say.

    Reply
    1. Chuck

      Who would have thought they would get a majority? The electorate is quick to forget and seldom really looks at the issues – vote for the guy/gal that most impressed me or who I have known for years. This crap as well as Ornge etc were around then. Don’t count the Lieberals out – voters are ill informed and inane when it comes to holding government accountable

      Reply
  22. Joe

    well the only thing I can tell you ,if I was younger and not on my pension ,I would say shove your hydro where the sun Don,t shine and go back to the old day,s without it. Good old wood stove candles ,we all servived back then and could still servive today ,I would use laundry mats ,generator for basics and enjoy the money I give these crooks.

    Reply
  23. Anonymous

    I agree with what everyone has been saying. The hydro company and govt are out to rape what little we earn in order to pay off their mistake. Where I’m living is an old house, oil furnace, central air, swimming pool. Inside modern appliances. During summer with ac and pool pump going its $300+ a month. And the dryer is rarely used. Washer used at night. We even BBQ and only use burner, not oven. Winter ac and pool not used. Washer and dryer used at night, + a clothes line in the basement. To hang and dry clothes. Hydro bill same if not more. What gives?

    Reply
  24. Tanya

    We have a home in which we also have a pool. We open the propane heated pool in May and close it In October. We run the pump constantly but our Hydro Bill for the past two Augusts has been extremely higher for no reason. We also vacation in August and there have been hydro outages in August with no decrease in our bills, only an increase – doesnt make sense. We call Hydro to complain and get told that since this past August was in line with the previous August they dont see a problem. We demanded for someone to come and check our smart meter and were told that someone would be out. I call to follow up to find out noone ever came by nor was there a work order put into place. So now with a work order number in hand i am reassured someone will be out. Well yes, someone was here in October 2014, it is now January 2015 and we are still waiting on a response from the field office??? We call Hydro monthly only to be told, we dont know why the field office hasnt been in touch yet.” There have been reported/scheduled power outages in August 2014 in which there has not been a decrease in our hydro bill but an increase.

    Reply
  25. Chris

    I am sick and tired as well. Our Hydro bills are $500-$700 a month in the winter and $180-$300 in the summer. We have tried a few tests to see if it would make a difference. It doesn’t. The less you use they just increase the delivery charge to compensate. It’s all a SCAM. My parents received a bill for $700 one month when they weren’t even home for that whole month, they also shut-off their main breaker. When they called Hydro to complain, Hydro One said well maybe it’s because of your appliances, or hot water tank is old. My parents proceeded to tell them that they have all the new high efficiency stuff, with low Kwh per year usage. Then Hydro said, I’m not sure why then, but you have to pay it or else we will shut-off your power.

    Reply
  26. jr

    How about this. I need Oxygen full time and have to use a compressor 24/7. Hydro has no idea how much this is adding to my regular usage. I was told to go to Comm. and Social Services if I can’t pay the increase. If C&SS gives me the money to pay the difference I could wind up getting my pension reduced.

    Reply
  27. Big D

    I agree with the failure of these smart meters. It’s just on other way for hydro one to gouge out the residents. People are losing there homes and going under because they cannot afford the outrageous prices. Yet there attitude is just… “oh well”

    I absolutely agree. The meter should go and let hydro be back to a reasonable rate. The “rich only wanna get richer”, but at what cost?!?!

    Maybe some real poticians need to be made. Let them know that people can be heard. Just a thought!

    Reply
  28. Anonymous

    lets all set a date and tear our smart meters off all at once for good ….lets see how much that would cost too fix

    Reply
    1. richard caron

      I live in montreal and responded to a similar concern by one resident here complaining about the same thing. my cousin who lives in califonia read my response and said that it is the same for her. as I have stated in my first reply , DONT EXPECT THE GOVERNMENT TO DO ANYTHING about this hydro gouging. the only reason they will not do anything to rectify this rip-off is simple. the more revenue hydro generates means more tax dollars collected by big brother. what a scandalous shame

      Reply
  29. richard caron

    I live in montreal and responded to a similar concern by one resident here complaining about the same thing. my cousin who lives in califonia read my response and said that it is the same for her. as I have stated in my first reply , DONT EXPECT THE GOVERNMENT TO DO ANYTHING about this hydro gouging. the only reason they will not do anything to rectify this rip-off is simple. the more revenue hydro generates means more tax dollars collected by big brother. what a scandalous shame

    Reply
  30. Jennifer

    I live in a 2 Bedroom apt and i pay about $300.00 and month and all i keep getting told is that its normal or its a 5 week month…But there is no way that that is normal I barely have anything running…doesn’t make sense 🙁

    Reply
    1. KMNS73

      I live in a big 4 bedroom and we pay approximately $400 per month and that’s having changed all of our bulbs to energy efficient bulbs and running nothing more than what needs to be, I feel like a prisoner in my home.

      Reply
  31. KMNS73

    Over this winter I’m going to build a generator that runs on wood chips and I hope to use it over the summer just to help with what it costs to get through the winter, I am but one person I will do what I must to ensure my families survival. I feel my hands are tied I wish I knew what to do to help everyone, why can’t we all gather and demand a change, I thought the government worked for the people?

    Reply
    1. Dean

      unfortunately the government works for the corporations that put them into power. we as citizens have to take back the power and hold these people (politicians) accountable.

      Reply
  32. Baconbits

    If you think that Electrical rates are high now, wait until 2020, when Pickering shuts down whilst Darlington has two units under refurbishment…oh and all the coal plants are decommissioned …Importing half the provinces power isn’t going to be cheap.

    Reply
  33. mona

    I live in a town house complex in toronto, goverment housing and in the winter my hydro is about 350-400 every 2 months, i live in the dark with no heaters on until 7pm, they actually call me the bat lady, i have 2 pairs of socks on, flannel pjs , sweater on and sometime in the winter u can see your breath, am on a fixed income on disabily and just can’t afford hydro. i have a question , i had 2 men come to my door the other night asking if i wanted to sign up for sunnitt energy, a supplier they said it would cost me 7.9 day and night ? i don’t understand how they can give u a garentied rate but hydro can’t .

    Reply
  34. LRA Home owner

    Hi
    I own a home in Windsor that is part of a sub division with only hydro service for your heat.When I Bought the home the Highest Bill in the middle of winter was $300.
    NOW Our Hydro bills range from a low of $300 to High of $900 per month.
    There are not any incentives to convert from Baseboard to a more efficient source of heat.
    The Hydro distributor Enwin blames Hydro One and Hydro One Blames the Government.
    I Blame the Government too !!!
    But I also Blame each and everyone who can vote because we had a chance to kick these bums out but didn’t Do IT!!!
    Everyone needs to quit crying and Bitching and do something like writing / calling your MP !!!
    Or even Hydro ONE http://www.hydroone.com/OurCompany/Pages/Contacts.aspx

    If only 10% of the voting public does something like I suggested maybe we can make a change,
    Not holding my Breath…

    Reply
  35. Courage

    So I read all these comments and the only thing I can think of is “what is everyone going to do about it”? You say we’re over s barrel or we can’t do anything, but that’s what the government wants us to think. We could change this an change it quickly. If we as a province or nation stood together and stopped paying, they would have to do something. I could imagine that even if we all didn’t pay our bills for one month it would be devastating to this company. So how do we do this? It takes us as people to talk to one another and raise awareness starting to those closest to us. With social media we have such an advantage in situations like this. Instead of posting about what your having for lunch today, repost this and lets see what we can do! It only tKes a spark to get a fire going.

    Reply
    1. Dean

      The time is to sell our excess hydro and give us poor average rate payers a decrease in these fees. Fire the over paid ceo’s and the thousands of managers. get real people in there to run it like a company should be. Just because the government runs it, doesn’t mean it’s a cash cow and can be abused. The government works for us (the citizens) and if they are not to be held accountable , something is very wrong. There is no reason we should be working poor. Living pay check to pay check. Get with the program people. Stand up and let your voices be heard. If you are not part of the solution, then you are part of the problem.

      Reply
  36. jonathan

    i have lived in my house now for 5 years when i moved in my hydro bills where 120 in the summer and around 220 in the winter at 4 years into living here my hydro bills have more than doubled but i have installed all new appliances i have shut down my hot tub, re-insulated most of the house new windows etc. now my hydo bill are on average 300 to 400 a month with next to no change wether it be summer or winter WTF!!!!! i feel like ive been bent over and raped no lube . yet the cost still keeps going up, not wages . also i have seen lots of hydo workers as i am in the trades. one guy is working and 3 of them sit there and drink coffee or the are on breakfast break lunch and so on i get a 15min break and 30min lunch why do they get to spend their days at restaurants or coffe shops and we have to pay for that. hydro one casn go f@#$ themselves and their rates its bulls$t!!!!!!!!!!!!!!!!!!!

    Reply
  37. sharon

    Since Smart Meters came in we sit with no lights on. Do Laundry at the right times according to Hydro and our Hydro is $300 per month… That is a quarter of my pension… How do they expect us to live…

    Reply
  38. Anonymous

    Hey, the govt needs money for all those nuclear power plant subsidies! Hey, privatize hydro years back so people can be charged for using infrastructure they already paid for through taxes! hey, talk out of both sides of the mouth hydro, tell people to conserve energy by avoiding peak hours….but really its a cash grab! Maybe its a peak hours for a reason? Eh, know what im sayin?…like everyone is getting home from work and firing up electric devices.
    Time to let the big business vampires and vultures that their money making schemes are finished.

    Reply
  39. Patric Ryan

    We are building a new house, wired to code, but plan to use very little in the way of appliances once the building process is completed. We have decided to go off grid mainly due to the costs of hydro, and the endless increases as well as the recent confusion about billing. When our power connection was complete we promptly received an estimated bill, and received estimated bills of $100 – $200 / mn for several months, even though we were not living in the house and not using more than $5 – $10 worth of actual electricity / mn. We continued to pay the bills, assuming the rebate would eventually equal out. The bills kept coming. When I finally got through to a service rep I was assured that the matter would be rectified. The rep, polite and helpful as she was, admitted that our new meter had not been working, e.g., sending signals to the cosmos. I stopped paying the bills. The meter was changed a year after installation and now the bills are ‘as read’. We are still not using much electricity but bill are still $90 – $150 for actual electrical use of $2 – $5. Most of the total charge is for ‘delivery’, e.g. $50 for delivery of $5 worth of electrical power actually consumed. That’s ridiculous. So, our solution will be to complete installation of solar panels (purchased at a very reasonable rate) and a windmill and Hydro One can come and get their meter. End of story. Too bad. Originally we had planned to do a hybrid or feed in tariff arrangement with Hydro, but apparently that programme no longer applies to we small beans peasants in the hinterland. The really maddening part is, Hydro One runs their corridor through the middle of our land, so even if we disconnect from the grid we still have it in our back yard and Hydro One can invade our property, cut trees and poison our land any time they wish. Oh, and those who grouse about our Provincial Government, be assured that no matter which bunch of bozos are in power things will not change unless for the worse. Cheers,Patric…

    Reply
  40. michaeljgreen

    let us all sue the government and the hydro and get all your money back plus interest and for forcing the smart meters on us

    Reply
  41. Anonymous

    How was everyone’s Xmas the last two years? Good. Well I didn’t get to have Xmas the last two years I had to work 16+ hrs a day over xmas holidays. Good to know that’s appreciated. And it’s the green energy act that’s putting the bills up not the smart meter. And don’t worry all hydro employees pay the same bills as everyone else. Why not complain about other bills that are almost as high but yet can’t run without electricity. Think about what electricity enables you to do and think about what a phone does. Shouldn’t the electricity bill be more???

    Reply
  42. The dude

    where I work is on a private road, our office windows are mirrored. Through the warmer months some of watch out the windows behind our computers and laugh, why? Because we can clearly see a few enwin gents puffing on a fatty lol. Same crap in the auto industry I work in, want big bucks for little work, and continue to wonder why our work is out sourced. I don’t believe in slave labour, but steady work on the clock keeps us competitive. And driving high, come on guys!

    Reply
  43. Maxx

    I Think its Time to Go Solar Power Because it Works and Good For The Planet & Cheaper. The Government only thinks about Profit.

    Reply
  44. Harriett

    Had a good laugh. I have lived without electricity and never want to do so again. We have all high efficiency appliances, funny light bulbs, watch Tv and do Laundry in off peak time. We are Seniors on fixed Income and while I have groused about our $200. per month Bill I never will again. I had a good laugh reading all the venting and I do acknowledge that those who work for Hydro earn their pay and pay the same rates as anyone else.

    Reply
  45. concerned :/

    Interseting thing is it cost us 300$ a month to run a fridge and freezer..with noone there (gone for the summer ) to open them and then to turn around and watch 10 guys cut 2 medium size trees and clean them up in 8 hour days for 2 days (at our property ) sounds like $ 5000 or more in wages for 2 trees.(When looking through the window they were on theirs asses 75 percent of the time)….bet loggers wish they got that kind of money per tree maybe it would be cheaper for hydro one to out source this… Its awlful sad!

    Reply
  46. John Macklem

    How can you possibly be charged different rates at different times of day if the Smart meter doesn’t transmit any data ? You’d think that you’d have to be able to see the breakdown on your bill ? Yeah, good luck with that clusterf$%k of a bill !

    Reply
  47. Jim Hagan

    Why are we still seeing a debt reduction charge on our hydro bills if they have this kind of money to spend on meter upgrades,this debt was apparently payed off 3 years ago,so why we still paying,is there a politician out there that even cares about the people that elected him to office,I challenge every politician in Ontario to grow a pair and fix Hydro !!!!!

    Reply
  48. Raymond Patterson

    On 2006, I retired from Independent Electricity System Operators(IESO – Formerly Ontario Hydro) and I had long against the plan of installing the smart meter 10 years before I retired. Now, I have repeatedly emailed to Hydro One, Ministry of Energy. Ontario Energy Board and now recently Ombudsman about very high shocking bill without letting us after my September 2014 after I filed complaint in February 2014. Hydro one wanted to solve money matter to protect my property and refused to co-operate why they do not give us any explanation why there was spike load since January 2014 and that also includes not letting us know that the Hydro tech replaced the meter on June 2014. I was at most of Hydro One and Ontario Hydro offices and there is no excuses missing the annual monthly readings because smart meters and highly tech computers should able to contact the meters in every 15-minute readings that I demands to communicate with me in all emails as we are all deaf. Hydro One refused to email that they prefer the phone call as i know that they have fax, mail, email and call to reach their clients and again it is no excuses and I am still waiting for their explanation about the spikes and forces us to pay high monthly payments that as they refused in the first place so we refused then they offered to let us pay low monthly payments with present usages for 12 months. This is really crazy as I prefer to go back to Ontario Hydro and Hydro One is not helping any disabilities and old ages forcing us to pay the “red and orange” energies and peaks during the days. Liberal is not doing anything.

    Reply
  49. Tracy

    So are we just going to complain about our hydro bills and the smart meters. Do something about it. Bring your hydro bill to your MPs office., call hydro 50 times a day, start a petition, do something, we as a collective people have power to make a change, you just have to make a lot of noise about it. But DO something about it!

    Reply
  50. Jack

    They won’t do anything until we take a European approach…we need 100’s of thousands to march in the street…cause as much havoc as we can…stop traffic…shut down the city of Toronto…then see what they do.

    Reply
  51. Gilles

    The people are getting tired of the government BS…Hydro One is another poorly ran company and let me tell you, if I could screw my customers the way they do and get away with it, I would have retired along time ago. I am one that is getting a Ooops Back charge of over 17,000 dollars on one of my properties and they can’t explain why? Oh YA SMART METERS……WTH!!!!!! WE THE PEOPLE ARE TIRED AND IF I WAS A HYDRO EMPLOYEE , I WOULD BE CAREFUL BECAUSE PEOPLE ARE PAYING ATTENTION TO HOW THERE HARD EARNED MONEY IS BEING SPENT AND ABUSED!!!, More now then ever!!
    I have relatives that work at Hydro One and they do sacrifice some of their family time in time of emergencies but that’s part if any job and they get paid very well.
    I called the Ontario Ombudsman , posted on Facebook and called my MP and I’m still waiting and hoping that we all stand together to refuse this abuse.
    Global news is next!!

    Reply
  52. mike

    I dont understand how a family of four livi g in a non efficient home getting bills of 97.00 for a month of hydro… Than move into a extremely efficient home we had built. And now we have a smart meter our hydro bill is 5 times yes five times as much. And we use less power. Also we hear with wood now and do not have a furnace that suck power like the old place…. yes I said 5 times as much. Yet when I called hydro to tell them about the problem. They said they could send someone out to check the meter but it was going to cost me 1000 dollars.
    Also why do I have to pay for hydro one’s debt.
    They bought it from ontario why the fuck should I pay their loan.. maginty is in hiding for good reason.. he fucked over the citizens of ontario
    We should have had a public vote to throw him in jail

    Reply
  53. Laurie

    Who ever signs off on these backroom deals should be thrown out of office, any office, permanently, AND lose their pension and severance package. The Liberals seem to think our tax dollars are there for them to play with, grab as much as you can while you can. Isn’t the head of hydro Kathleen Wynns brother in law? I’m seriously thinking of getting out of Ontario.
    We pay more for hydro than any other province and we have Niagara Falls! Why are we selling excess hydro cheap to the U.S., then buying it back at higher rates???
    Forget wind and solar which, had it been done properly, could have helped the average home owner lower the cost of owning a home, which in turn would help boost the economy. Instead they opted for grand scale solar and wind farms which is costing us more and more. When are these scheming, money grabbing Liberals going to get some common sense. They are so short sighted, they don’t look at the big picture.
    And don’t get me started on those mercury filled light bulbs they forced on us, which by the way are ending up in landfills. Surprise!!

    Reply
  54. WillyT

    The government of Ontario has done nothing but created a big CLUSTER F#CK with regards to the rates we pay for hydro. First off the debt reduction charge that we’ve been paying for God knows how long. Obviously something that is not going away considering how much debt this utility creates, because of the politicians BAD decisions . Second of all the 1 billion plus dollars that was paid out for the cancelled plants in Toronto, just to win the votes and get elected. Now these stupid smart meters that do nothing to save hydro, and added a huge bill to the consumer. It’s easy to spend someone else’s money because of unbelievable stupid decisions. It’s obvious that any moron can be a politician in this country. Frankly they don’t give a sh!t about the consumer. It’s all about screwing the consumer who can’t do anything about it and they know. Useless pieces of crap that’s all they are. It’s time to take a stand people, enough is enough!!!

    Reply
  55. Paul S

    We’ve been lied to all along. They started promotions on energy efficient appliances etc saying we have to conserve power to keep our costs down. But rates keep going up. WHY? Problem is we have done a good job on conserving power but since we are using less they need more to maintain there profit margin and pay off all there bonus’s to there employees. The liberals blame the conservatives but they have done nothing about it except to shift it into high gear. The liberals only won because of the GTA and there wooing of new immigrants, rural Ontario knew better but it doesn’t matter we are out numbered. Anything east of the GTA would like to separate, maybe we need our own Block party.

    Reply
  56. ana

    If we only put comments on this page or other websites… nothing will get done .. all people have to go out in the street and manifest against the smart meters a d Hydro bullshit bills . Otherwise a Hydro will charge us double , triple .. and we will still vent on the Web … not good . We have to fight for our rights ! That’s all

    Reply
  57. Boo boo

    We are all disgusted with our hydro rates.if your with hydro one you pay through the ass to have electricity .i live on a municipal boundary,with hydro one, I’m surrounded by westario power, I can walk 15 feet to my left walk across the road 2 directions, it’s all westario power, I have asked for years to switch over from hydr one to westario, hydro one won’t let me go, as I pay 3 times the customers pay for delivery……Its all greed. Who ever voted for Wynn, I hope they are happy with her disregard for the consumer..taxpayers of Ontario. Her old boss should loss his pension too for the gas plant scandal.

    Reply
  58. Gary gnu

    The energy business is the biggest in the world. Trillions and Trillions of dollars. Gas,electeicity,natural gas,coal. The same companies that produce traditional types of energy are the ones cashing in on the so called “Green” energies. Done by cashing in on lucrative government contracts to build and operate these Albatrosses. They are being paid a guaranteed sum monthly whether they are required to produce or not. Global warming is real. What happens when you exit an ice age? Duh I dunno.. maybe it gets warmer. Inevitable. Is man contributing? Yes. Is man contributing by burning fossil fuels? Yes. Is this the leading contributor to global warming? No. Another huge profit making industry is. Domestic farming. Cattle and pigs. 75 % of the rain forest thats been lost is for animsl agriculture. Remember that joke in the news around 30 years ago about someone getting a 140 000 dollar grant to study the effects of cow farts on the environment. Its no joke. Cow farts are methane a carbon gas being emitted from their butts.Also it takes 2500 gallons of water to produce 1 pound of beef. Bye bye fresh drinking water. Want to solve the problem. Every election every where everytime has to be about real issues. We have to let them know the only way they are going to get elected and stay in power is if they start serving us instead of themselves and big corporations. Government reform that makes it easier to oust corrupt or incompetent leaders. Bring back democracy. Get rid of rich ocracy.

    Reply
    1. Harvest 4 Balance

      Gary you have drank the tainted Kool Aid, Critical Thinking, an Average weight Market Steer of 1400 Lbs X 2500 Gallons of Water per Lb = 3,500,000 Gallons of Water 20,000 = 175 DOT111 Railway Tankers of Water. For a Visual go to Wikipedia.

      The Beef Research Council has it at 8 Gallons of Water per Lb. The Ar’st Vegan Poopaganda has a foul odour. Some have had it as high as 24,000 Gal per Lb. I could produce a Journal article that’s it at 43,000 Litres but I don’t want to waste my time.

      But please before you buy into this BS, please use your Scientific Calculator on your Smart phone. A Dairy Cow converts 2 Gallons of water to 1 Gal of milk. To grow one Almond it takes 1 Gal of water, so consider that when you push nut, seed, bean and rice drinks. Do Full Cycle Costs on all the allegedly better alternatives.

      Self propelled ruminants are a lot less Carbon Dependant than any of the Mono Cropping needed for Faux Meats, Eg. Soy bean Pharming.

      Reply
    1. Harvest 4 Balance

      Gary to get back On Topic the First Cycle of $mart Meter$ it cost 98% more to cook breakfast and supper on their Winter Cycle at Peak Rates. I have no interest in becoming a Raw Food Vegan to achieve your vision of Plantasia. Did you ever wonder why the Inuit have such a High Fat diet and people at the Equator have lean white meat fowl and fish?

      Reply

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